The Hidden Costs of Cheap Freight Providers (and How to Avoid Them)

Choosing the cheapest freight option might seem like a smart financial decision —

until you calculate the real cost.

At SamJake Logistics, we believe that in logistics, value always beats price.

Here’s why trusting the wrong provider can cost you much more than you think.

💣 Hidden Costs You Don’t See Upfront

1. Delays and Missed Deadlines

Low-cost providers often sacrifice speed and reliability.

Missed deliveries can result in penalties, lost sales, and damaged customer trust.

2. Damaged Goods

Cheap carriers may cut corners in packaging, handling, and transit conditions.

Damaged shipments lead to returns, replacements, and reputation loss.

3. Poor Communication and Visibility

Lack of real-time updates, chaotic coordination, and unanswered calls =

stress for your team and dissatisfaction for your clients.

4. Limited Coverage and Capabilities

Budget carriers may not offer full services like customs support, special freight handling, or flexible options for your changing needs.

5. Hidden Fees

What starts as a “low price” often balloons with extra charges:

fuel surcharges, residential delivery fees, limited liability coverage, and more.

Every disruption, damaged load, or lost customer multiplies costs:

Saving £100 on transport and losing a £10,000 customer?

Not a smart business move.

✅ Transparent pricing — no surprise fees

✅ Real-time support and updates

✅ Tailor-made solutions for specialized cargo

✅ Full coverage: national and international

✅ Damage prevention through careful handling and technology

✅ Experienced logistics team dedicated to your success

Evaluate Total Cost of Ownership: Look beyond the price tag — consider risk, time, quality, and customer satisfaction.
Check Provider Capabilities: Do they offer real-time updates, compliance guarantees, and special freight services?
Demand Transparency: Make sure you understand ALL costs before booking.
Choose a Partner, Not Just a Provider: Work with a logistics company invested in your long-term growth — like SamJake Logistics.